Reviews from our customers
4.98 out of 5 from 69 reviews on TrustATrader. Below is a selection, each with the customer’s name and date.
TrustATrader scores
Scored by our customers
TrustATrader’s averages from our 69 reviews, and 0 missed appointments in the past 6 months.
- Initial impression5.0
- Punctuality4.99
- Cleanliness4.94
- Quality5.0
- Value4.93
- Overall opinion5.0
“Jamie and Neil were absolutely fantastic, we needed the front of our house and front door repainting and we couldn’t be happier. They were super quick to respond, punctual and took care of everything, including tidying up after! We will definitely be contacting Jamie and Neil for future paint jobs and would recommend them to everyone!”
“Both Neil and Jamie were excellent. Wallpapering and painting of woodwork was first class. Very punctual and the value for money was top notch. Cant recommend them enough. The attention to detail and the clearing up. All good. communication was good too. Will upload photos when I have some.”
“Jamie and Neil done a great job of decorating our large bedroom in 3 days. They kept us informed of how the work was going and told us what had been done once it was finished. The painting was excellent and of a high qualiity as was the wallpapering. I would recommend these guys to anyone who wants any decorating done.”
“Very happy with Neil and Jamie, kept to their word, punctual and I was very satisfied with the work. You can clearly see they are two dedicated individuals who enjoy their work. Highly recommend.”
“Neil and Jamie were fantastic. Professional, friendly and excellent at what they do. They came back quickly with a quote, turned up exactly when they said they would, and kept everything clean and protected throughout. It all felt very easy and well managed. The result is way better than I expected. The finish is beautiful. The walls look smooth and fresh, and the whole space feels completely transformed. I’ve used them several times now and they’ve been consistently great. I would happily recommend them.”
“Neil and Jamie did a lovely job on my living room over three days. Stripped off wall paper, skim plastered (by their friend, Chris), then painted walls and woodwork. Their workmanship is excellent, and they left the room neat and tidy after finishing each day. I’m very happy with the outcome, and hope to use them again next year for further decorating.”
“Neil and James did a fantastic job of painting the entire house, they were trusted and left alone to get the job done!”
“Neil, Jamie and Colin couldn't have been lovelier or more professional on this job - they were a pleasure to have in the house and did a really beautiful job on our hall and landing. It's unrecognisable from what it looked like before and that's all down to the careful, detailed work that they did. We would use them again in an instant and fully recommend them to our friends and family.”
“I rarely post reviews but felt so happy with the work that felt I had to. I needed some urgent painting work done to a number of areas in our home. The painter that I originally booked cancelled and I luckily found Neil and Jamie. They were about to start another job but agreed to fit us in. They started on a Sunday and worked very hard. They were punctual, very professional and knowledgeable. They completed the job in the time they estimated. The end results are excellent! I am saving their number and will be bothering them in the future.”
“Neil and Jamie were absolutely brilliant - I couldn’t have asked for a better service. The initial contact was friendly and clear. They popped over to have a look at the space and were able to give me a price within 30 minutes. They were on time to start the work (arrived 10 minutes early so they could set-up and start working at 8:30am on the dot). They were polite, professional and very good at what they do. They were courteous and respectful of working in the house whilst my husband and I were home. They finished the job in about 5 hours (something that would have taken my husband and I several days) and were reasonably priced. I was super pleased with the result and would HIGHLY RECOMMEND them. I’m going to instruct them again on other parts of the house too. Thank you Neil and Jamie for taking the stress out of my project - I cannot thank you enough and look forward instructing you again.”
“Neil & Jamie have spent this week painting the front of my house & I’m delighted with their excellent service. Each day they arrived precisely when they said they would. Then they took the time talk me through exactly what they planned to do that during that day & made sure I was happy with their agenda. Throughout the work they made practical & useful suggestions, many of which I would never have thought of & which resulted in a far better finish than I’d even dreamt possible. Neil & Jamie are really nice guys who, from my experience, very much take care of their customers. I cannot praise their work highly enough & will thoroughly recommend Prime Painting & Decorating to anyone who asks.”
“Wow cannot recommend enough, very professional, standard first class, tidy , friendly, and very helpful with ideas. complete trust worthy( left them with front door keys) Great guys”
“I highly recommend Prime painting. They carried out some work in my care home in Chingford. They were very professional and took into Consideration the needs Of the residents of the home and the service. The quality of work was to a very high standard and completed in time”
“Prime did a fantastic job of my decorating whilst I was away. The finish in all areas were of a very high standard and the house was cleaner than when I left!! I will definitely be using them again”
“Prompt, friendly, professional and honest. It was a pleasure to have them working in my house. The work done is of a high standard and the result is even better than I'd hoped. I can absolutely recommend them to anyone.”
“These guys came recommended , our house was a state after having major structural stuff done. They repaired unrepairable walls and even an original Victorian curved skirting . They left my house clean and tidy after too . Nothing was too much trouble . I chose some really difficult colours also that most decorators tried to talk me out of . Delighted would definitely use again !”
“Neil and Jamie were fantastic. Arrived when they said they would, did a great job redecorating our house and were friendly and easy to get on with. I can highly recommend their services.”
“Fantastic work, completed to a very high standard quickly and efficiently. Plus, very polite and neat and tidy. Would recommend without hesitation.”
“Brilliant bunch of guys. Very professional, and a pleasure to deal with. Can not recommend them highly enough. Work standard is excellent. What a pleasure to have them work in our home.”
“We recently had Prime in to decorate our hall stairs and landings. Neil and Jamie were a pleasure to have in the house. The workmanship was second to none, they’ve done a fantastic job. Clean, tidy professional with good suggestions regarding the paint. We would highly recommend Prime and we will be using them again.”
“What a team! An excellent experience had all round with the Prime Painting! team, with some of the best communication we've experienced throughout the process. Efficient, honest and respectful of your time and space. Would come highly recommended from us. Great team to have around and chat to with ease. Was a pleasure and they've transformed the front of our house.”
“Prime painters team did and amazing job decorating our house renovation, we fully renovated a 4 bed house back to plaster in every room and the team did a great job of painting and making good, really sharp finish on the walls and woodwork, very flexible on timings and nice group of gents to work with! Looking forward to having them back to carry out the external painting once the weather permits! Thanks guys!”
“I can’t recommend the guys from Prime painting highly enough. They were professional, skilled and communicative throughout and went above and beyond in their efforts to help us. I am thrilled with the work they did on our existing bedrooms and new loft conversion. I would not hesitate to recommend them to a friend and will certainly use them again.”
“Neil, Jamie and Elliott we appreciate all your efforts in completing works to the upstairs hallway and bedroom, including feature wall paper and various colours to walls doors and woodwork. Completed within the time scales with excellent quality finish and attention to detail, went above and beyond to make sure they involved us in all aspects of the works whilst in situ. On time everyday and left the work area clean and tidy. Thank you guys have a lovely Christmas.”
“Neil, Elliot and Jamie were fantastic. I had about 7 quotes but i mostly chose them as i had a good feeling about them when they came to look. Also i knew exactly who would be coming. They were not phased by what was quite a difficult job with a big sloping ceiling and many paint colours. The quality of their work is excellent and they work methodically, explaining everything along the way. They offer good advice from their experience, but also happy to do whatever you want, going out of their way to make sure you are happy with everything before they leave. The whole process was smooth and stress free as they are totally trustworthy . They are professional but friendly lovely people to have working in your house! Thank you very much very happy !”
“We’ve just had the outside of the house decorated and we’re really pleased with the work. It’s a difficult time with us working from home but everyone was very quiet and considerate. We would definitely use them again.”
“Neil, Rob and Jamie were excellent. Their quote was the most reasonable however their quoting process was also by far the most diligent. They explained every detail of what they would achieve in the time frame and were transparent on costs. The quality of their work was the best we've had in our property; they're also incredibly friendly and respectful of the property given me and my partner were working from home. Will use again on any work we have done and will recommend to all.”
“Can highly recommend Prime painting.... Neil, Jamie and Rob have done a fantastic job on painting the outside of our house, while they were here we asked if they could also paint our loft room and hallway, which they did, nothing was too much trouble....Friendly, tidy and professional will definitely be using them again. Thanks guys..”
“‘Prime Painters ‘decorated our house after we had a loft extension. We found them to be very professional , through, reliable and friendly. They were very personable, willing to give suggestions on colours and finishes. They did a very good job and we would use them again.”
“Neil, Jamie, Elliott and Mark recently painted our new loft room (including inside and out the various fitted wardrobes and cupboards), stairs and hallway and also hung a complex mural for us. They have not only been absolute professionals throughout (their work is impeccable) but they’ve also been a pleasure to have in our home. I often work from home and they have been thoughtful in working around the demands of my job and have never compromised on quality. They’re a kind, hard working team who clearly have a great bond and it shows in their work and the way they work together. We are already planning to book them again for our next project and have unreservedly recommended them to neighbours and friends nearby. Top class in every way.”
“Neil, Jamie, Elliott and Mark were very good. They arrived when they said they would and were very careful to try to find out exactly what we wanted and did their best to achieve it. They consulted us every step of the way. We had had a loft conversion so they decorated that and the stairs, including staining the bannisters to match the ones on the floor below. A last minute request was that they also decorate the kitchen and they adjusted the work they were doing for us to accommodate the request. They were also a pleasure to have around. I would certainly contact them again if I wanted more rooms decorated.”
“Prime Painting guys were professional and thorough. The job was to re-paint our entire hallway and all paintwork on stairs, bannisters and around doorways. They were clear with their quote and every day explained what they would be doing. They also continuously checked we were happy with everything. We had a pretty bad hole and patched up ceiling from a leaked shower and they repaired it and painted over extremely well. Would never know hole had been there. Very happy with our hallway, finished to a very high standard and would definitely use them again.”
“This was the first time I have used professional decorators and it was a good experience. Neil and his team did a good job and are very personable, quite willing to contribute if you have doubts about colours or finishes. They are also very trustworthy. If you have need to leave them to get on with it, you should no worries.”
“As a facilities director I employed Prime Painting and Decorating to decorate a children's centre. Once they had their DBS checks through they worked evenings and weekends to get the work done while the centre was closed. They are very trustworthy and I would highly recommend them.”
“Excellent work. Left the house clean and tidy every day. Painted exterior and interior of house, including shelving and cupboards. So good, I’ve asked them to do more work.”
“Neil, Jamie and Elliott are trustworthy, reliable and very nice blokes. They did an excellent job painting the outside of our house and took the time to understand what we wanted and discuss things. They were helpful in finding a roofer to sort some minor repairs while they were at it. I would have no hesitation in recommending them.”
“Prime painting and decorating completely decorated the flat that my 90 year old father had just moved into. He felt safe with them being there, which set my mind at rest, and they could not have done more to keep any disruption to him at an absolute minimum. They arrived on time, were polite and friendly, worked to an impeccable standard, and finished all the work at the exact time they had quoted for. The price was excellent value for the very high quality of work done. My father was also satisfied(something not easy to accomplish!) I feel totally safe recommending Prime for any decorating needs you might have!!”
Free estimates, no obligation
Talk to Neil and Jamie
Call or email us, or send the form. We can arrange for someone to come and see you at a time that suits you, to talk through what you'd like doing.
- Phone07802 332437
- Emailinfo@primepainting.co.uk
- Based inWoodford Green
- CoveringLondon and Essex
